12 Baje Privacy Policy — Your Data Is Safe With Us

12 Baje ("we", "us") is an internationally licensed online gaming and betting platform. Your privacy is a fundamental right to us — not a business obligation.

This privacy policy explains what information we collect when you use the 12 Baje website, mobile app, or any other channel, how that information is used, and how it is kept secure.

By using 12 Baje's services, you consent to the data processing described in this policy. If you do not agree with this policy, we ask that you refrain from using our services.

12 Baje collects two types of information — what you provide directly, and what is collected automatically.

• Device Information: Smartphone model, operating system, browser type
• Usage data: Time spent on each page, features used
• IP Address: To determine general geographic location
• Cookies & local storage: To maintain login sessions and save preferences

12 Baje collects data only for specific, legitimate purposes. We never collect more than what is necessary.

12 Baje follows the highest industry standards to protect your data. Our security measures operate across multiple layers.

• TLS/SSL Encryption: All website and app traffic is secured with 256-bit encryption — the same technology used by banks.
• AES-256 Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
• PCI DSS Compliance: Payment data is handled in accordance with international PCI DSS standards.
• Two-Factor Authentication (2FA): An additional OTP layer at login can be enabled optionally.
• Automated threat detection: Our AI-powered system monitors for unusual activity around the clock, 24/7.

• Only authorized personnel can access specific data (role-based access)
• Staff receive regular privacy training
• All data access is logged and audited on a regular basis
• A rapid response plan is in place for security incidents

12 Baje never sells your data. In limited circumstances, information may be shared with trusted partners — always in the interest of serving you better.

• Payment provider: bKash, Nagad, Rocket — only the information necessary to complete your transaction.
• Identity Verification Service: Supported by trusted third parties as part of the KYC process.
• Legal Authorities: In response to formal requests from government authorities under Bangladeshi law.
• Fraud prevention: Threat intelligence sharing with industry security partners.

The 12 Baje website and app use various types of cookies — small text files stored on your device.

As a 12 Baje member, you have several important rights regarding your data. To exercise any of these rights, please reach out to our support team.

12 Baje strictly does not collect data from anyone under the age of 18. Our services are intended exclusively for adults.

If we become aware that a minor has used our platform and provided personal information, we will immediately close that account and delete all collected data.

If you suspect a minor is using our platform, please let us know.

12 Baje does not retain your data indefinitely. A defined retention period is set for each category of information.

• Account Information: For the duration of active account + 5 years after closure (as required by law)
• Transaction history: 7 years (as required by financial regulations)
• Communication Logs: 2 Years
• Usage Analytics Data: 1 year (after anonymization)
• KYC Documents: 5 years after account closure

12 Baje may update this Privacy Policy as needed. For any significant changes, we will notify members in advance via email or push notification.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. The date at the top of this page reflects the most recent update.

For any privacy-related questions, requests, or complaints, please get in touch with us. The 12 Baje data protection team is always here to help.